Frequently Asked Questions
What services does JINS Party & Decor offer?
At JINS Party & Decor, we provide a comprehensive range of event services, including:
- Event Decoration: Customized decor for birthdays, weddings (Shadi), and corporate events.
- Photography: Professional photography services to capture every moment of your event.
- Videography: High-quality video services to document your special occasions.
- Catering: Delicious catering options tailored to your event needs.
- Printing: Offset printing services for invitations, banners, and other event materials.
- Event Planning: Full-service event coordination and management.
How can I book your services?
You can book our services by visiting our website and filling out the contact form or directly reaching out to us via phone or email. Our team will assist you in understanding your requirements and guide you through the booking process.
Do you offer customized packages?
Yes! We understand that every event is unique. We offer customized packages to meet your specific needs and budget. Whether you’re planning a birthday party, wedding, or corporate event, we can tailor our services to fit your vision.
What is your pricing structure?
Our pricing varies based on the services selected, the scale of the event, and specific client requirements. We offer a range of packages to suit different budgets. Please contact us for a detailed quote based on your event specifications.
How far in advance should I book your services?
We recommend booking our services at least 4-6 weeks in advance, especially for larger events like weddings or corporate functions. However, we will do our best to accommodate last-minute requests.
What areas do you serve?
JINS Party & Decor is based in Karachi, Pakistan, and we provide our services throughout the city. We also offer delivery of party supplies across Pakistan through our e-commerce platform.
Can I see examples of your past work?
Absolutely! We have a gallery showcasing our past events on our website. This includes photos and videos from various types of events, demonstrating our decor styles and service quality. You can also check out our social media pages for more recent projects.
What is your cancellation policy?
We understand that plans can change. Our cancellation policy varies depending on the services booked. Generally, we require a written notice of cancellation 14 days prior to the event for a full refund of any deposits. Please refer to your contract for specific terms.
What happens if my event needs to be rescheduled?
If you need to reschedule your event, please inform us as soon as possible. We will work with you to find a suitable new date, subject to availability.
Do you provide event coordination on the day of the event?
Yes! Our team includes event coordinators who will be present on the day of your event to ensure everything runs smoothly. They will manage setup, vendor coordination, and address any last-minute needs.
How do you handle dietary restrictions for catering?
We take dietary restrictions very seriously. When discussing your catering options, please inform us of any allergies or dietary needs. We will work with you to provide suitable alternatives.
What safety measures do you have in place?
We prioritize the health and safety of our clients and staff. We follow all local regulations and guidelines regarding event safety, including food safety standards and sanitation protocols.
Do you offer discounts for repeat customers?
Yes! We value our loyal customers and offer special discounts and packages for repeat clients. Please inquire about our loyalty program when booking your event.
How can I provide feedback after my event?
We appreciate feedback from our clients! After your event, we will send a follow-up email where you can share your experience. Your input helps us improve our services and ensure customer satisfaction.